Chapter 7 :- Use of Computers in Housekeeping
Computers are now being used in housekeeping department for room management, inventory control, linen management and so on. Many software packages are available in India that provide specific applications for housekeeping operations. Computers can now being linked to the telephone system in each guestroom. This technology greatly reduces the cost of individual wiring in each guestroom. Computers are now being used in housekeeping for:- 1 .Room management :- · Arrival and departure as well as occupancy figures · Occupancy forecast · VIP and other special arrivals · Guest history and other special requests. · Out of order record giving reasons. · Room change · Complimentary room · Inter connecting rooms sold · Sleep out guests · Walk out guests · Overstay guests · Occupancy status of rooms · Number of persons in a room · VIP in house ·